Privacy Policy
How Cuanag.com collects, uses, and protects customer data when you browse the store or place an order.
Cuanag.com is a brand of PC MAGIC LLC, EIN 99-2862095, based at 4520 Centennial Blvd. #1111, Colorado Springs, CO 80919, United States.
Overview
This policy explains the information Cuanag.com gathers while you use our store, why we need it, and the choices available to you. We collect only the details required to process orders, answer questions, and improve the shopping experience.
Questions about privacy? Write to cuanag20@cuanag.com or call +1 (251) 227-4128, Monday to Friday, 09:00am – 5:00pm (EST).
Information we collect
- Order details such as delivery address, email address, and phone number provided at checkout.
- Account and contact details you submit through support forms or messages.
- Technical information generated when pages load, including device type, browser, and pages visited.
- Communications you send to us, including emails and support requests.
How we use your information
- To process orders, arrange delivery, and handle returns or refund requests.
- To respond to customer support inquiries and service your account.
- To maintain the security and performance of the store.
- To send order updates and, where you have asked for it, product or promotional emails.
Cookie usage
Cookies and similar technologies keep your cart active, remember preferences such as language and currency display, and help us understand which pages are useful. Disabling cookies in your browser may affect cart and checkout functions. Where cookies serve an advertising purpose, consent is requested before they are placed.
Sharing and disclosure
We do not sell personal information. Data may be shared with service providers who support order fulfilment, payment processing, delivery, and website hosting, and with authorities only where required by law. Providers are limited to the information needed to perform their role.
Data retention and your rights
Records are kept for as long as needed to fulfil orders, satisfy accounting and legal obligations, and resolve disputes. Depending on where you live, you may request access to, correction of, or deletion of your personal data, or object to certain processing. Contact our support team and we will respond to your request.
Security
Access to customer data is limited to staff and partners who need it for their duties, and transmission is protected with current encryption standards. No method of transmission or storage is completely secure, so we work to keep risk low and act quickly if a breach occurs.
Children
Our store is not directed at children, and we do not knowingly collect personal information from them.
Changes to this policy
This policy may be updated as our store and legal requirements evolve. The version published on this page applies to your use of Cuanag.com.
Contact
| Company | PC MAGIC LLC (Cuanag.com) |
|---|---|
| EIN | 99-2862095 |
| Address | 4520 Centennial Blvd. #1111, Colorado Springs, CO 80919, United States |
| cuanag20@cuanag.com | |
| Phone | +1 (251) 227-4128 |
| Hours | Monday to Friday, 09:00am – 5:00pm (EST) |
Shopping for home decor should feel as cheerful as the rooms you are styling, and Cuanag.com builds its store around that idea with bold color, playful shapes, and an easy browsing flow. The catalog spans vases, artificial tulips, pendant lamps, chandeliers, wall signs, and plush seating, so a single chair, a small tabletop arrangement, or a full living space refresh can all be handled in one place. Categories are organized around real rooms — living, bedroom, dining, kitchen, and lounge — which makes it simple to move from inspiration to a finished look without endless scrolling.
Design language on the site leans heavily into the warm, handmade character associated with wabi sabi and Nordic-minimalist interiors. Ceramic vessels, gold-plated iron pieces, glassware, canvas prints, velvet and plush textures, and shaped table decorations sit alongside simple, functional furniture like armchairs, sofas, stools, and island dining pieces. Rounded, chunky headlines and soft pill-shaped buttons keep the experience friendly and light, while a lime-yellow accent color highlights calls to action against a vivid magenta backdrop that lets each product photograph speak for itself.
When you browse, the site gathers routine technical information so pages load smoothly and the store can be tailored to what you enjoy. Searches, viewed items, wishlists, and cart activity help surface relevant collections, and browsing patterns may shape which arrangements, seasonal decorations, and pumpkin-themed accents are featured. This information supports product discovery across decorative vases, hanging lights, LED fixtures, and statement pieces, but the underlying purpose is straightforward: to make finding the right finishing touch for your space faster and more enjoyable.
Order-related details such as your name, delivery address, and contact information are required to process purchases, arrange shipping, and handle returns. Payment data is handled through the checkout process rather than stored openly by the store, and customer questions can be directed to the support team, which operates on a weekly schedule for responses. If you would prefer to limit how browsing activity is used, or you want to request removal of information tied to your visits, those preferences can be communicated directly to the same support channel used for order questions.
Trust in an online decor shop comes from knowing exactly how a company is structured and where it stands. Cuanag.com operates as a brand within an established business entity registered in the United States, and its legal documents set out the practical details behind that identity, including company registration information and the physical mailing address for the operation. Reading through the policy pages is a good idea before placing an order, since they explain data collection, usage, shipping timelines, and the return process in plain language rather than dense legal wording, keeping shoppers informed without unnecessary friction.
Related pages
Read how purchases are governed by our Terms & Conditions, or see our Shipping and Return & Refund Policy. For anything else, visit the Shop or get in touch via Contact.